Cashier/Sales

Posted: 03/29/2021

Cashier/Sales

We are currently seeking a Cashier/Sales Associate who excels in customer service, has a desire to learn our products, and has a passion for the firearms industry. Applicants will be handling every aspect of the gun buying process in a way that is patient, friendly, and informative. We are looking for someone to join the Jim's Firearms' team that will help assist our customers and provide the best customer service experience possible.

Responsibilities:

  • Handle cash, credit or check transactions with customers
  • Scan goods and collect payments
  • Ensure pricing is correct
  • Issue change, receipts, refunds, or ticket
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Make sales referrals, cross-sell products and introduce new ones
  • Zone 1 is the cashier’s full responsibility (Transactions, Customer Service, Merchandising, & Cleanliness)
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving establishment
  • Maintain clean and tidy checkout areas/Wipe down counters
  • Keep reports of transactions
  • Before Processing returns check to see if items are damaged, then obtain manager approval
  • Answer customers' questions and get a manager if answer doesn't solve the issue
  • Pleasantly deal with customers to ensure satisfaction


Cashier top skills & proficiencies:

  • Basic Math
  • Interpersonal Communication/Written and Verbal Communication
  • Time Management
  • Product Knowledge
  • Telephone Etiquette
  • Customer Service
  • Dispute resolution
  • Dependability
  • Efficiency
  • Flexibility
  • Friendliness
  • Basic (PC) Computer Knowledge
  • Attention to Detail
  • Sales
  • Point of Sale Systems (POS)
  • Positive Attitude
  • Punctuality

Desired Experience:

  • Military or Law Enforcement backgrounds (Preferred but not required)
  • An understanding of safe handling of firearms and firearms components
  • Prior experience working in either a retail store gun store, range, or sporting goods store
  • Firearm handling: 5 years (Preferred but not required)
  • Retail sales: 2 years (Preferred but not required)
Send resume to Rene@JimsFireArms.net or apply within

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